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[duck]lola_brennt


Commander





Posts: 368
 # Thread - 2017-05-14 at 2:32 AM
Hi,

(here's the whining part...)

maybe i would laugh about such a story, if it wasn't me, who's the one experiecing.
6 month ago, we get noticed about the phoneline getting switched from analog to
digital, offer to get a 16MBit/s internet connection included. Great... because we
paid for that connection for roundabout 7 years already, getting only 0,384 MBit/s,
because of technical issues (distance to the next node...). No other ISP could
get around that. Thats why we stayed.

We took that offer, and last week, we got switched... . But... ... ...there has been
no acceleration of the connection speed... i complained... got told to wait 24 hours,
until all systems concerned are updated... i did wait... no improvment... complained
again, and finally... i got told, 'well, we dont know, who told you, that improvment is
possible, it still isnt. Only the way of dial exchange has been switched. But no technical
change has been realized, to improve the connection(-speed)'.
I'm patient, i think u know that... but in this case, my neck grew that wide, it didnt
fit a doors opening.

Well it s not only, that there is no improvment, u may recognize, that we have had
physicaly divided lines for phone (analog) and DSL (digital), which now are combined
in one (phone and DSL digital), which results in the bottleneck getting even smaller,
if someone picks up the phone to make a call or a call is comming in... .
Next thing is, there is absolutly no 'quality of service' (QOS) availabe for the phone.
1st incommin calls didnt get through, which is fixed now, but 2nd we still get lots
of CIs during phone calls (lag did get an issue in case phone too...).

I'm done... .

(positive part of the story...)

The only usefull information i got by the technican doing the hardware exchange,
that 'the local (highspeed) network doesnt belong to our phone/DSL provider,
it belongs to a local energy provider'. There is already a highspeednetwork... fibre!
I went to their sales-point, asked for details and i'm on the way to switch
providers. If i'd knew that earlier... sigh... costs are higher, but i m fed up
with waiting minutes till a multimedia webpage is loaded till i can see, it's
the wrong one, i should have klicked another link instead... . I just have to
wait for another one or two month... :-/

Bert...
Inactive
[Sir]-Pingo-


Master Sergeant II





Posts: 102
 # Answer: 1 - 2017-05-14 at 10:46 AM
Where do you live, Greenland??

Anyway, i hope you can get a faster connection, slow speed sux!!


------------------
For you its,
[Sir]-Pingo-
ooyeah baby...
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[duck]lola_brennt
Thread author


Commander





Posts: 368
 # Answer: 2 - 2017-05-14 at 11:21 PM
I live in the middle of germany, right between to of the biggest industrial
areas called Rhein-Main-area and Rhein-Neckar-area (namend by the rivers,
there)... but in case of internet its more like i live at charon, which is
the biggest moon of pluto... ping is that worse sometimes, map is changing,
i m still playing the previous map...

Bert...


Last edit by [duck]lola_brennt at 2017-05-15 at 5:25 AM (1x Edited)
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HansUK


Gunnery Sergeant III




Posts: 86
 # Answer: 3 - 2017-05-15 at 4:47 AM
I know your feelings, I lived for 10 years now in and around Cardiff, the speed i get is sometimes 200 mbps down and 12 up. But coming the evening time it dropps to about 25 to 30 and 5 up. I use virgin media and its a lot of bull. Forever on the phone complaining and when you get through eventually you got to talk to call centre india. last night I lost my temper and smashed the phone on the wall with those morons. Fast and reliable internet, no such chance.


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HansUK


Gunnery Sergeant III




Posts: 86
 # Answer: 4 - 2017-05-15 at 4:50 AM
http://beta.speedtest.net/results?sh=73e79a6e0f614e0e10590f45f1a9ec09


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